{"id":12,"date":"2026-05-29T05:12:25","date_gmt":"2026-05-29T05:12:25","guid":{"rendered":"https:\/\/mysunglab.com\/?page_id=12"},"modified":"2026-05-29T05:15:19","modified_gmt":"2026-05-29T05:15:19","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/mysunglab.com\/index.php\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">1. Return Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>My Sung Lab  \u2013 Lumibloom, Women probiotic<\/strong>\u00a0values your satisfaction.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products can only be returned if\u00a0<strong>damaged, defective, or incorrect<\/strong>\u00a0upon arrival.<\/li>\n\n\n\n<li>All return requests must be made within\u00a0<strong>7 days<\/strong>\u00a0of receiving the product.<\/li>\n\n\n\n<li>To initiate a return, please contact our customer support at\u00a0<strong>6011-16665928<\/strong>\u00a0with your order number and photos of the product.<\/li>\n\n\n\n<li>Products must be returned in their\u00a0<strong>original packaging<\/strong>\u00a0and unused.<\/li>\n\n\n\n<li>Shipping costs for returns due to customer change of mind are\u00a0<strong>not refundable<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Note: For safety and hygiene reasons, we cannot accept returns of opened or consumed products.<br><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Refund Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your trust is important to us.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds are only processed for\u00a0<strong>eligible returns<\/strong>\u00a0(damaged, defective, or incorrect items).<\/li>\n\n\n\n<li>Once your return is received and inspected, we will notify you of the approval status.<\/li>\n\n\n\n<li>Approved refunds will be\u00a0<strong>credited to your original payment method<\/strong>\u00a0within\u00a0<strong>7\u201310 business days<\/strong>.<\/li>\n\n\n\n<li>Refunds\u00a0<strong>do not include shipping charges<\/strong>, unless the return is due to our error.<\/li>\n\n\n\n<li>If the item is\u00a0<strong>not eligible for return<\/strong>, no refund will be issued.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Note: Promotional bundles or discounts may affect refund amounts; please review details at checkout.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Shopping Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to make your shopping experience smooth and safe.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All orders are processed\u00a0<strong>within 1\u20132 business days<\/strong>.<\/li>\n\n\n\n<li>Delivery times may vary based on location, but you will receive a tracking number once your order ships.<\/li>\n\n\n\n<li>Prices are displayed in\u00a0<strong>MYR<\/strong>\u00a0and include applicable taxes, unless stated otherwise.<\/li>\n\n\n\n<li>We reserve the right to\u00a0<strong>cancel orders<\/strong>\u00a0due to stock unavailability or pricing errors.<\/li>\n\n\n\n<li>Customers are responsible for providing\u00a0<strong>accurate shipping information<\/strong>. Re-delivery fees may apply for incorrect addresses.<\/li>\n\n\n\n<li>Payment methods accepted:\u00a0<strong>Credit\/Debit card, Online Banking, E-wallets<\/strong>.<\/li>\n\n\n\n<li>By placing an order, you agree to comply with our\u00a0<strong>Return and Refund policies<\/strong>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. Return Policy My Sung Lab \u2013 Lumibloom, Women probiotic\u00a0values your satisfaction. Note: For safety and hygiene reasons, we cannot accept returns of opened or consumed products. 2. Refund Policy Your trust is important to us. Note: Promotional bundles or discounts may affect refund amounts; please review details at checkout. 3. Shopping Policy We aim [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Lumibloom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mysunglab.com\/index.php\/refund_returns-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Lumibloom\" \/>\n<meta property=\"og:description\" content=\"1. 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